Front Desk Receptionist / Administrative Assistant (On-Site M-F)

Company Description

Manhattan Integrative Psychiatry focuses on wellness-oriented, individualized, and research-driven treatments that promote mental and physical well-being. We provide a supportive, non-judgmental environment to help patients explore their thoughts and emotions. Treatment options include psychotropic medications, evidence-based orthomolecular treatments like dietary supplements, and psychotherapy. Our team works collaboratively with patients and other healthcare professionals to ensure comprehensive and optimized care. We are committed to addressing nutritional and lifestyle factors to enhance overall wellness.

Role Description

We are seeking a reliable, organized, and polished Administrative Assistant / Front Desk Receptionist to join our team. This role is the face and first point of contact for our practice. We are looking for someone who is warm, professional, detail-oriented, and comfortable managing multiple administrative tasks in a clinical environment.

Role Overview

This is a full-time, on-site position, 5 days per week (exact hours TBD; will likely be 9am-6pm). The Front Desk Receptionist plays a critical role in ensuring smooth daily operations, supporting patients, and maintaining an organized and welcoming office environment.

Responsibilities

• Greet patients and visitors in person and assist walk-ins
• Answer incoming phone calls and assist patients professionally and efficiently
• Schedule, reschedule, and confirm appointments
• Respond to patient inquiries via phone, email, and messaging systems
• Perform accurate data entry and maintain patient records
• Assist with general administrative tasks and office organization
• Coordinate with clinical staff to support daily workflow
• Maintain a calm, friendly, and professional front desk presence at all times

Qualifications

• Prior experience in an administrative assistant, receptionist, or front desk role (healthcare experience preferred but not required) OR
• Prior experience in customer-service or service industry role
• Exceptional customer service skills to create a welcoming and supportive environment for patients
• Strong Phone Etiquette and interpersonal communication skills
• Excellent organizational skills and attention to detail
• Comfortable handling multiple tasks simultaneously
• Ability to complete clerical duties such as management of schedules, documentation, and organizational support
• Professional demeanor with a patient-first mindset
• Basic computer proficiency and ability to learn new systems
• Reliable, punctual, and able to work on-site five days per week

Position Details

• Position: Administrative Assistant / Front Desk Receptionist
• Type: Full-Time
• Schedule: Monday–Friday, on-site
• Location: Midtown Manhattan, NYC
• Compensation: $20-30/hour, based on experience

Who This Role is Ideal For

• A strong, friendly communicator who thrives in patient-facing or customer-service roles
• An organized multitasker who values structure and professionalism
• A dependable team player looking for a stable, full-time role

If you are detail-oriented, personable, and take pride in helping an office run smoothly, we would love to hear from you.