Front Desk Receptionist and Social Media Coordinator

Job Overview
We are seeking a motivated and detail-oriented Front Desk Receptionist/Social Media Coordinator to join our dynamic team. This role is essential in creating a welcoming environment for our clients and visitors while managing various social media tasks. The ideal candidate will possess a passion for social media, strong communication skills, a keen eye for detail, and a passion for delivering exceptional customer service. Experience in digital marketing and social media management is a plus, as you will also assist with content creation and branding efforts.

Duties

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage incoming calls, emails, and inquiries, ensuring timely responses.
• Maintain an organized front desk area and manage appointment scheduling.
• Assist with social media management, including content creation and posting across platforms such as Facebook, Instagram, and Twitter.
• Utilize tools like Canva, Hootsuite, Buffer, and Adobe Creative Suite for effective social media marketing strategies.
• Conduct keyword research and analyze web analytics using Google Analytics to enhance online visibility.
• Support public relations initiatives by proofreading materials and assisting with branding efforts.
• Engage in relationship management by fostering connections with clients through effective communication strategies.
• Assist with photography and video editing tasks to create engaging visual content.

Qualifications

• Proven experience as a receptionist or in a similar administrative role is preferred.
• Strong proficiency in social media management tools such as Hootsuite, Buffer, and Adobe Creative Suite (Photoshop, Illustrator).
• Familiarity with SEO principles, content creation techniques, and digital marketing strategies.
• Excellent written and verbal communication skills with attention to detail for proofreading tasks.
• Ability to manage multiple tasks simultaneously while maintaining a high level of organization.
• A background in graphic design or public relations is advantageous but not required.
• A proactive attitude towards learning new skills related to social listening, branding, photography, and video editing. Join us as we strive to provide exceptional service while enhancing our brand's presence in the digital landscape!

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person