Front Desk Receptionist / Banko Görevlisi

We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct phone calls and emails efficiently.
• Provide accurate information about the company’s services, policies, and facilities.
• Manage appointments, reservations, and scheduling.
• Maintain reception area and ensure it is tidy and presentable.
• Assist with administrative and clerical tasks as assigned.
• Handle inquiries and resolve guest concerns promptly.

Requirements

• Languages: Fluency in Arabic, English, and Turkish (spoken and written).
• Strong communication and interpersonal skills.
• Previous experience in a receptionist, front desk, or customer service role preferred.
• Good organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook) is a plus.
• Professional appearance and positive attitude.

Legal Requirements

• Must hold a valid residence permit under protection OR be a Turkish citizen .