Front Desk Receptionist (Chiropractic / Physical Therapy Office)

About Us

Core Spine & Wellness is a fast-growing, high-volume chiropractic, physical therapy and acupuncture office focused on delivering exceptional patient care. We pride ourselves on efficiency, organization, and a team-driven environment where every role directly impacts patient outcomes.

We are seeking someone with experience in a chiropractic, physical therapy, acupuncture or medical office setting who already understands:

• Insurance basics (copays, deductibles, authorizations)
• Scheduling multiple providers efficiently
• Handling a high volume of patients while staying organized
• Communicating professionally with patients, providers, and billing teams

This is a fast-paced role — ideal for someone who is proactive, detail-oriented, and thrives in a structured environment.

Key Responsibilities

Patient Flow & Front Desk Operations

• Greet and check in patients efficiently and professionally
• Collect copays and verify patient information
• Maintain smooth patient flow throughout the day

Scheduling & Calendar Management

• Schedule and confirm appointments for multiple providers
• Manage cancellations and actively fill gaps in the schedule
• Maintain organized and optimized provider schedules

Insurance & Administrative Tasks

• Verify patient benefits and explain coverage to patients
• Communicate with billing team regarding authorizations and questions
• Ensure all required documentation is completed and accurate

Recall & Patient Retention

• Perform daily recall calls to re-engage patients who have fallen off schedule
• Help patients stay consistent with their care plans

Team Communication

• Coordinate with providers and staff to keep operations running smoothly
• Maintain accurate notes and updates in the system

Requirements

• Experience in a chiropractic, physical therapy, or medical office REQUIRED
• Strong understanding of scheduling and insurance workflows
• Excellent communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Reliable, punctual, and team-oriented

What Makes This Role Different

• You are a key part of patient care, not just answering phones
• Structured systems and clear expectations — no confusion about your role

Compensation & Benefits

• Competitive hourly pay (based on experience) $18/hr+
• Opportunities for performance-based incentives
• Paid time off and growth opportunities
• Supportive, team-focused work environment

To Apply

Please submit your resume and include a brief message explaining your experience in a chiropractic, physical therapy, or medical office and why you would be a good fit for this role.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid sick time
• Paid time off

Work Location: In person