Front Desk Receptionist (Chiropractic/Physical Therapy Clinic)

Greetings! We are looking for a friendly, professional front desk assistant to work at our chiropractic & physical therapy clinic. Atmosphere is friendly, relaxed and homely. Here are some more details:

Responsibilities:

• Greet and welcome patients upon their arrival.
• Answer, screen, and forward incoming phone calls.
• Schedule and confirm patient appointments.
• Maintain patient records and ensure confidentiality.
• Process payments and handle billing inquiries.
• Provide information about our services and practitioners to patients and visitors.
• Assist with administrative tasks such as copying, faxing, and filing.
• Ensure the reception area is tidy and presentable.
• Provide excellent customer service and address patient concerns or complaints.
• Collaborate with medical staff to ensure smooth day-to-day operations.

Required Work Experience:

• Previous experience in a receptionist role, preferably in a medical setting.
• Familiarity with medical terminology is a plus.

Skills:

• Strong communication and interpersonal skills.
• Proficiency in using computer systems and office software.
• Ability to multitask and prioritize tasks.
• Detail-oriented and organized.
• Excellent customer service skills.

Education:

• High school diploma or equivalent.
• Additional certification in office management or relevant field is a plus.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Work Location: In person