Front Desk Receptionist for Medical Office

Overview
Our medical office is currently hiring for a Front Desk Receptionist, where your energetic and welcoming attitude will set the tone for exceptional patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth clinic operations through efficient scheduling, accurate documentation, and compassionate customer service. Your expertise in medical administrative support and familiarity with electronic health record (EHR) systems will contribute to delivering high-quality care coordination and office management.

Duties

• Greet patients and visitors warmly, providing outstanding customer service while managing multi-line phone systems with professionalism and courtesy.
• Schedule patient appointments accurately using eClinicalWorks, ensuring optimal clinic flow.
• Verify insurance coverage and perform insurance verification tasks to facilitate seamless billing processes.
• Manage patient check-in and check-out procedures, including intake forms, documentation review, and updating medical records with precision.
• Maintain organized filing systems for medical records, ensuring compliance with HIPAA regulations and health information management standards.
• Support clinic operations by performing clerical tasks such as data entry, appointment reminders, faxing, scanning documents, and managing office supplies.

Qualifications

• Proven experience in a medical office setting or healthcare environment with strong knowledge of insurance verification and inputting into electronic medical records.
• Experience with eClinical Works preferred.
• Solid understanding of HIPAA regulations to ensure patient confidentiality and data security at all times.
• Strong phone etiquette skills combined with the ability to handle multi-line phone systems efficiently.
• Medical office experience required.

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person