Front Desk Receptionist I Plastic Surgery Post Op Spa

We are looking for a Receptionist to manage our front desk in our medical post-op recovery spa and to perform a variety of administrative and clerical tasks.

Our Receptionist’s duties include:

Offer administrative support across the organization.

You will welcome guests who visit our office and assist those looking to book post-op massages or inquire about our services, as well as provide phone support when needed.

You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.

You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations.

Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they get to the office
• Be punctual and ensure timely arrival at the office consistently.
• Direct guests to the right resources pre and post appointment
• Provide clients with the necessary information to help them book in-office appointments (Keep updated records of appointment log with daily reconciliation)
• Handle in-office payments efficiently and accurately
• Provide basic and accurate information in person and via phone/email
• Update calendars and schedule meetings
• Maintain office security by following safety procedures and controlling access as needed
• Manage/order front office supplies and keep inventory of stock
• Keeping things tidy, cleaning treatment rooms, and any designated area.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Manage client complaints and handle difficult situations with professionalism.

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Google Office
• Microsoft Excel Skills
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Proficiency in using a laptop and other technology.
• Ability to record and manage video content as needed.
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
• Spanish (a plus, but not required).

Job Type: Full-time

Pay: $1,500.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid training

Application Question(s):

• Will you be able to work the schedule provided?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 5 years (Preferred)

Language:

• English (Required)
• Bilingual (Preferred)

License/Certification:

• CNA (Preferred)
• BLS Certification (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person