Front desk Receptionist ( Italian Speaker )

We are seeking a personable, well-organized, and proactive Receptionist to join our Luxury Gym team. The ideal candidate has prior experience in a fitness or sports setting, is confident using CRM or membership management systems, and thrives in an energetic, wellness-focused environment.

Key Responsibilities

• Greet members and guests warmly, delivering exceptional customer service at all times.
• Handle member check-ins, inquiries, renewals, and class scheduling efficiently.
• Maintain accurate member information and complete daily administrative tasks using the CRM system.
• Respond promptly and professionally to phone calls, emails, and messages.
• Assist with the promotion and sale of memberships, packages, and retail items when required.
• Ensure the reception area remains clean, organized, and welcoming.
• Collaborate with trainers and team members to support smooth daily operations.
• Perform general administrative duties, including scheduling, filing, and data entry.

Requirements

• Previous experience in a gym, fitness center, or similar customer-facing role.
• Familiarity with CRM or membership management software.
• Strong communication and interpersonal skills.
• Highly organized, dependable, and able to multitask in a fast-paced environment.
• Professional, approachable, and comfortable working in a fitness-focused setting.
• An active or health-conscious lifestyle is an advantage and aligns with our culture.

What We Offer

• Competitive compensation
• A positive, energetic, and supportive work environment
• Opportunities for growth and professional development
• Optional gym membership or fitness-related benefits

Job Type: Full-time

Application Question(s):

• What is your salary expectation? (AED p/month)
• What's your notice period?

Language:

• Italian (Required)