Front Desk Receptionist OPTOMETRIST OFFICE

Overview
Join a dynamic optometry practice as a Front Desk Receptionist, where your energetic and welcoming demeanor will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth clinic operations through efficient administrative support. Your expertise in medical administrative tasks, combined with your excellent communication skills, will contribute to the seamless delivery of eye care services. This paid position offers an engaging environment where your organizational skills and attention to detail will shine.

Duties

• Greet patients and visitors warmly, providing outstanding customer service and guiding them through check-in and check-out processes
• Verify patient insurance coverage, perform insurance eligibility checks, and assist with insurance verification using systems like Epic, Meditech, Athenahealth, or EHR platforms
• Schedule appointments accurately using medical scheduling software such as MY VISION EXPRESS, managing multi-line phone systems with professionalism and courtesy
• Collect and review patient information, ensuring all medical records are complete and up-to-date in compliance with HIPAA regulations
• Maintain organized filing of patient records, medical documents, and correspondence in electronic health record (EHR) systems
• Support clinic operations by performing administrative tasks such as data entry, typing reports, filing documents, and managing office supplies

Requirements:

• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software
• Exceptional phone etiquette with the ability to handle multi-line phone systems efficiently
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Prior experience in medical billing, insurance verification, intake procedures, and documentation review is preferred
• Strong organizational skills with attention to detail and accuracy in data entry and record keeping
• Ability to maintain confidentiality and adhere to HIPAA guidelines at all times

This role is perfect for motivated individuals who thrive in fast-paced environments and are passionate about delivering top-tier patient service. If you’re ready to contribute your administrative expertise to a caring eye care team while developing your career in healthcare administration—apply today!

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Opportunities for advancement

Work Location: In person