Front Desk Receptionist (Part-time)

Does giving exceptional "customer service" come naturally to you?

Do you have professional administrative work experience?

Do you love dogs?

Live and Work Your Passion!

Be a team member of the new City Paws Pet Club family!

City Paws provides the community a unique, professionally managed, leading-edge delightful alternative to conventional pet boarding facilities. City Paws has the look and feel of a first-class hotel.

The Client Services team members are responsible for a wide variety of tasks, including but not limited to:

• Guest check-in / check outs.
• Understand dog behaviors and know how to approach them upon check-in.
• The ability to multi-task in a fast paced environment.
• Ability to use good judgement in resolving customer complaints.
• A high level of attention to detail.
• Accurately record and maintain reservation requests and records.
• Comfortable composing narratives and sending correspondence to customers
• Managing multi line phone system.
• Process incoming email inquiries, and other misc. client requests.

Required Qualifications:

• MUST be at least 18 years of age.
• Excellent verbal and written communications skills in the English language.
• Organized and uses time management skills to stay on task to assigned duties.
• Computer literacy (Word, Excel, email, etc.)
• MUST be available to work holidays, weekends and nights.
• Ideal availability as early as 6:15am and as late as 7:30pm.

Experience:

• Customer Service: 1 year

Job Type: Part-time

Pay: $16.37 - $19.00 per hour

Benefits:

• Employee discount

Work Location: In person