Overview
We are seeking an organized and professional Front Desk Receptionist to join our team. We are a pediatric speech therapy, occupational therapy and feeding therapy clinic in Kent, Ohio. We pride ourselves on the relationships we develop with our families and the ideal candidate is one who values those relationships as well.
The ideal candidate will serve as the first point of contact for our families, providing exceptional customer service while managing a variety of administrative tasks. This role requires excellent time management, strong organizational skills, and proficiency in office management practices.
Duties
- Greet and welcome visitors in a friendly and professional manner.
- Answer incoming calls using appropriate phone etiquette
- Manage the office calendar, scheduling/rescheduling appointments as needed.
- Maintain an organized filing system for both physical and electronic documents.
- Assist with general office management tasks, ensuring a tidy and efficient workspace.
- Handle correspondence, including emails and mail distribution.
- Utilize computerized systems for data entry and record keeping.
- Facilitate therapist efficiency by prepping rooms, materials, etc as needed
- Complete 1 week out reminder calls for evaluations
- Light cleaning + organization of materials
- Insurance Eligibility calls
- Medicaid eligibility verification (online)
- Complete and provide Good Faith Estimates
Schedule:
Summer (June 1-August 20, 2026 -approximately 17 hours/week):
Monday-Thursday 4:00pm-6:45pm
Fridays 8:15am-2:30
School Year (beginning August 24 -approximately 15 hours/week):
Monday-Thursday 3:00pm-6:45pm
Requirements
- Experience as a receptionist or in a similar administrative role.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent time management skills to prioritize duties efficiently.
- Proficiency with phone systems and office equipment.
- Familiarity with office management software and basic computer applications.
- Exceptional communication skills, both verbal and written.
- Ability to maintain professionalism in a fast-paced environment.
- A proactive approach to problem-solving with strong attention to detail.
- Must have above stated schedule availability.
If you are passionate about providing excellent service and thrive in an organized environment, we encourage you to apply for this opportunity.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Ability to Commute:
- Kent, OH 44240 (Required)
Ability to Relocate:
- Kent, OH 44240: Relocate before starting work (Required)
Work Location: In person