Front Desk Receptionist / Patient Care Coordinator

Outgoing and friendly Front Office Team Member wanted to join our low stress, highly positive dental team. If you are looking for a place where you can make a positive difference for your patients and are a valued team member, then this is the position for you. We are well established, one doctor private practice, in a beautiful office with state of the art equipment including digital radio-graphs, intra-oral camera, digital scanner and use Eaglesoft software. We are looking for a mature and compassionate team player to help us care for our wonderful patients.

The right candidate will have the following attributes:

• Fabulous communication skills, must be a "people" person
• A Positive work ethic
• Detail Oriented
• A Great Attitude
• A Motivated, Self-Starter
• A Dedicated Worker and Team Player
• Strong understanding of dental insurance terminology, EOBs, and claims processes
• Experience verifying benefits and presenting patient estimates
• This position is responsible for insurance verification, claim submission, follow-up, payment posting, and patient communication regarding benefits and communicating with both patients and insurance carriers
• Verify and document patient insurance benefits prior to appointments
• Accurately prepare and submit insurance claims in a timely manner
• Follow up on outstanding, denied, or delayed claims
• Post insurance payments and adjustments correctly to patient accounts
• Assist with pre-authorizations, appeals, and coordination of benefits
• Communicate clearly with patients regarding coverage, deductibles, and out-of-pocket costs
• Maintain accurate and organized insurance records
• Collaborate with front office and clinical team to ensure seamless billing processes

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Application Question(s):

• Please let us know which software you are most comfortable with

Experience:

• Dental Software: 2 years (Required)
• Customer service: 1 year (Preferred)

Work Location: In person