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Front Desk Receptionist – Pediatric Therapy Clinic | Meridian, Idaho

Front Desk Receptionist – Pediatric Therapy Clinic | Meridian, Idaho

Pay: $17.00–$20.00 per hour

Hours: 40 per week | In-Person Only

Make First Impressions Magical – Join SkyBreak Therapy! SkyBreak Therapy is growing (and glowing!) - and we’re on the hunt for a warm, friendly, organized Front Desk Receptionist who loves greeting people, keeping things running smoothly, and being the heart of our clinic.

If you’re the type of person who can smile even on a Monday, juggle tasks with ease, and make families feel at home the moment they walk in… you’re exactly who we want! Come join a pediatric therapy team that values joy, teamwork, creativity, and a healthy amount of fun. (Free donuts may or may not appear on random Tuesdays. We make no promises… but just saying.)

To apply, email your resume AND cover letter to: info@skybreaktherapy.com
Subject Line: Front Desk Receptionist Application

(Only applicants who follow the instructions will be considered.)

Why You’ll Love Working Here

  • Supportive, fun, collaborative team (we genuinely like each other!)
  • PTO + Mental Health Days (because self-care matters)
  • Paid Gym/Fitness Membership
  • Health, Dental & Vision Insurance (FT)
  • 401(k) Retirement Plan
  • Incentive programs and opportunities to grow
  • A welcoming environment where kids, families, and staff feel celebrated
  • You get to be the smiling face and positive energy that starts EVERYONE’s day!

Your Role: The Heart of the Clinic As our Front Desk Receptionist, you’re the first person families meet when they arrive - and the person who helps keep our busy pediatric therapy clinic running like a well-oiled machine. Every day will be different, meaningful, and full of opportunities to help kids and families have a great experience.

You Will:

  • Greet families with warmth, positivity, and genuine friendliness
  • Answer phones, return voicemails, and help families with scheduling
  • Check clients in/out and collect visit fees or billing-related payments
  • Verify insurance (primary/secondary), run yearly updates, and answer basic questions
  • Complete pre-authorizations and communicate with families regarding next steps
  • Manage the therapist schedule, notify them of same-day changes, and help coordinate evaluations/re-evaluations
  • Handle incoming/outgoing mail, deliveries, and faxes
  • Maintain organized office supply inventory (we love Excel spreadsheets!)
  • Keep the lobby tidy, cozy, and kid-friendly
  • Support our billing team with follow-ups and appeals
  • Provide additional administrative support as needed
  • Look for ways to improve processes and make the front office run even better

If you love bringing order to chaos and helping people feel taken care of, you’ll thrive here.

What You Bring

  • 2+ years of customer service or office experience
  • Strong communication skills - friendly, clear, and professional
  • Excellent attention to detail
  • Comfort with computers and learning new software
  • Ability to multitask in a busy environment - A MUST!
  • A positive, team-oriented attitude
  • Self-motivation and the ability to work independently
  • A desire to help families feel supported from the moment they walk in

Education

  • High School Diploma or GED (Required)

Schedule: Full-Time | In-Person Only

  • Monday - Friday

Benefits (Full-Time)

  • Health Insurance
  • Dental & Vision Insurance
  • Retirement (401k)
  • Paid Time Off
  • Mental Health Days
  • Paid Gym Membership
  • Dependents’ Insurance Coverage
  • Incentive & Recognition Programs

About SkyBreak Therapy

Located in beautiful Meridian, Idaho, SkyBreak Therapy is a pediatric outpatient clinic where children - and families - feel supported, encouraged, and celebrated. We help kids ages 0–22 develop skills for home, school, play, and community participation. Our team is collaborative, caring, playful, and committed to excellence… and we are excited to welcome someone who will help extend that warmth right from the front desk.

Apply Today! If you’re a friendly, organized, and motivated individual who loves helping people and creating a welcoming environment, we’d love to meet you!

To apply, email your resume AND cover letter to:
info@skybreaktherapy.com
Subject Line: Front Desk Receptionist Application

(Only applicants who follow the instructions will be considered.)

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • Dependent health insurance coverage
  • Health insurance
  • Paid time off

Work Location: In person

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