Front Desk Receptionist (Spanish-speaking, Full-time)

Openings at our Buford & Lawrenceville locations!

We know at Excelsior Health that our employees are what makes the difference in the care of our patients and we always put our employees and patients first . Come work with a purpose and with colleagues who care about you. Grow to your full potential and enjoy the reward of providing compassionate and personalized healthcare.

What we offer :

• A great place to work!
• Dedicated to work life balance.

Who we are :

• Driven by a desire to make a difference
• Committed to serving our patients
• Dedicated to teamwork

ABILITY TO SUCCESSFULLY EXECUTE THE FOLLOWING ROLES & RESPONSIBILITIES:

• Being fluent in both Spanish and English is mandatory
• Previous front desk or receptionist experience in a healthcare or customer-facing setting
• Greet and check in patients courteously and efficiently
• Schedule appointments and manage provider calendars
• Answer incoming phone calls, route messages, and assist with patient inquiries
• Confirm upcoming appointments and follow up with no-show patients
• Verify insurance and collect co-pays or balances at time of service
• Maintain accurate patient records and update demographics in eClinicalWorks (ECW) or other EMR system (ECW or MDland experience preferred)
• Scan and upload documents to patient charts as needed
• Handle incoming and outgoing faxes, emails, and mail
• Assist with prior authorizations, referrals, and billing communications
• Ensure the waiting area is clean and organized
• Collaborate with medical assistants, providers, and admin team
• Deliver quality customer service and maintain confidentiality at all times
• Must be punctual, detail-oriented, and organized
• Must be available to work full-time Monday–Saturday (5 working days per week)
• Other duties as assigned

⚠ Please do not apply if you are not available to work full-time or do not speak both Spanish and English.

Benefits:

• On-the-job training
• Opportunities for advancement

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• Monday to Saturday (any 5 days per week)

Work setting:

• Clinic
• In-person

Job Type: Full-time

Pay: $16.00 - $23.00 per hour

Application Question(s):

• Are you available to work every Saturday at our Buford or Lawrenceville clinic between 8 AM and 5 PM?(Required)

Experience:

• medical front desk: 1 year (Required)

Language:

• Spanish and English (Required)

Work Location: In person