Front Desk Receptionist- UAE National

We are looking for a professional and welcoming Receptionist to be the first point of contact for a governmental entity. The ideal candidate will be responsible for managing front desk operations, delivering exceptional customer service, and supporting day-to-day administrative functions. Applicants must be Nationals or Adults of Emirati Nationals.

Key Responsibilities

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails to the appropriate departments.
• Manage the front desk area, ensuring it is clean, organized, and presentable at all times
• Handle incoming and outgoing mail, courier deliveries, and packages.
• Provide general administrative support including filing, data entry, and document preparation.
• Liaise with internal departments and external stakeholders as required.
• Handle customer inquiries and complaints with professionalism and escalate when necessary.
• Monitor and manage office supplies inventory and coordinate replenishment

Requirements & Qualifications

• Diploma or Bachelor's degree in Business Administration, Communications, or a related field is preferred.
• Prior experience and knowledge in customer service and client handling.
• Good communication and interpersonal skills — both verbal and written.
• Professional appearance and demeanor with a friendly and approachable attitude.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational and time management skills.
• High level of discretion and confidentiality.
• Fluency in Arabic & English is required; knowledge of other languages is an advantage.