Front Desk Receptionist Valley Health Medical Center · West Orange, NJ 07052

Responsibilities

• Greet and check in patients in a warm, professional manner
• Schedule, confirm, and manage patient appointments
• Answer and route incoming phone calls promptly
• Verify insurance coverage and collect co-pays
• Maintain and update patient records in the EMR system
• Assist with patient intake forms and medical history documentation
• Coordinate communication between patients and clinical staff
• Ensure the front desk and waiting area are clean and welcoming
• Handle administrative tasks including filing, faxing, and mail
• Assist with distributing cards and flyers at Fairs and local events

Requirements

• Fluency in both English and Spanish/Haitian Creole preferred — but not required
• High school diploma or equivalent; associate degree a plus
• 1+ year of front desk or medical receptionist experience preferred
• Familiarity with EMR/EHR systems and medical scheduling software. Also candidates that can learn fast if no prior experience
• Knowledge of basic insurance and billing procedures
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Professional appearance and demeanor

What we offer

• Competitive pay at $18-$20.00/hour
• Consistent part-time schedule — 4 days a week, 30 hours
• Supportive, team-oriented work environment

Pay: $18.00 - $20.00 per hour

Work Location: Hybrid remote in West Orange, NJ 07052