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CareMed Clinic is a fast paced, expanding Primary Care, Urgent Care, and Weight Loss clinic with hard working medical staff. We are looking for a Front Desk Receptionist who strives to provide exceptional patient care and has good time management skills.
This is a part-time position, requiring evening hours and every weekend availability.
Operating Hours
Mon-Fri 8-7
Sat-Sun 8-4
Flexible hours required.
Typically working 15-20 hours per week.
JOB OVERVIEW: Responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
· Answer phone calls and direct calls to appropriate staff when needed
· Process telephone messages
· Process faxes, lab results, and documents accordingly to the correct office staff
· Maintain confidentiality of patient records
· Check in patient, update patient’s chart, and update computer information
· Answer EHR messages from office staff
· Perform other duties as assigned
ADDITIONAL RESPONSIBILITIES:
· Must be able to recognize and respond appropriately to urgent/emergent situations per protocols
· Maintain work area and lobby
· Maintain professional appearance and personal conduct at all times
· Establish and maintain effective working relationships with physicians, staff and management
· Effectively cope with typical job stress
· Document work processes as required
· When new patients arrive, present registration packet and notify intake personnel patient has arrived
· Perform other duties as assigned
QUALIFICATIONS:
· High School Diploma/GED
· Medical Office Assistant Certification (preferred)
SKILLS:
· Medical Terminology
· Strong communication, organizational and interpersonal skills
· Scheduling and planning
· Time management
Benefits:
Work Location: In person
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