Front Desk Receptionist/Admin assistant

• Welcome members, guests, and visitors in a friendly and professional manner.
• Manage the reception desk and ensure smooth front-office operations.
• Handle customer inquiries regarding sports activities, schedules, memberships, and facility services.
• Manage court bookings, class schedules, and activity reservations.
• Answer phone calls, emails, and messages in a timely and professional manner.
• Maintain accurate records of memberships, bookings, and customer details.
• Coordinate with coaches, instructors, and operations staff regarding schedules and bookings.
• Handle payments, receipts, and basic billing tasks if required.
• Ensure the reception area remains clean, organized, and presentable at all times.
• Assist in promoting sports programs, events, and memberships.
• Report operational issues or customer concerns to the Floor Manager.
• Maintain professionalism, punctuality, and adherence to company policies.

Qualifications & Skills

• Certified background in Hospitality / Front Office / Customer Service (mandatory)
• Minimum 2–4 years of experience in luxury hotels, wellness brands, clinics, or premium service environments
• Highly presentable, well-groomed, confident, and poised with impeccable communication skills
• Strong organizational skills with attention to detail
• Ability to handle high-profile clientele with discretion and professionalism
• Basic computer knowledge and familiarity with booking or POS systems.
• Will be required to work in shifts.

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED3,000.00 per month

Work Location: In person