Front Desk Receptionist/customer service

location: remote (Must have reliable phone & internet)

seasonal: April-October(winter off)

hours: mon-thurs 7am-4pm Fri flexible

Pay: $15-22/hr (based on experience)

Job Summary
We are seeking an energetic and friendly Customer Service Receptionist with excellent customer service skills to be the welcoming voice/face of our organization. In this vital role, you will manage, handling multi-line phone systems, responding to customer emails, scheduling service appointments, assisting office & technician, and provide support were needed.

Must have reliable phone & internet

to apply email your resume to office@lakesidepestcontrolwi.com

Responsibilities

• Manage multi-line phone systems, screen calls, and relay messages efficiently using proper phone etiquette.
• Maintain a clean, organized area and ensure all office supplies are stocked.
• Handle data entry tasks such as filing, proofreading documents, and updating records using Microsoft Office and Google Workspace tools.
• Support office management activities including calendar management, appointment scheduling, and basic bookkeeping with QuickBooks & other software's.
• Assist with clerical duties such as photocopying, scanning, mailing, and managing incoming/outgoing correspondence.
• Provide exceptional customer support by addressing inquiries promptly and professionally in person or over the phone.

Skills

• experience in front desk or administrative roles with strong office management capabilities.
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel),
• Familiarity with multi-line phone systems, phone etiquette, and customer service best practices.
• Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively.
• Experience with clerical tasks such as filing, proofreading, and calendar management.

Pay: $15.00 - $22.00 per hour

Work Location: Remote