Front Desk Receptionist/Dispatcher

Job Summary
We are seeking an energetic and organized Front Desk Receptionist/Dispatcher to be the welcoming face of our company and ensure smooth daily operations. In this vital role, you will manage front desk responsibilities, handle multi-line phone systems with professionalism, and coordinate dispatching tasks to support our team’s efficiency. Bilingual abilities are highly valued to serve a diverse clientele. Your proactive approach will help create a positive first impression, streamline office management, and provide exceptional customer support.

Duties

• Greet visitors and clients warmly, ensuring a professional and friendly environment at all times
• Operate multi-line phone systems to answer, direct, and screen incoming calls with excellent phone etiquette
• Manage appointment scheduling, calendar coordination, and office organization to optimize daily workflows
• Dispatch service requests promptly by communicating effectively with field teams and clients
• Maintain accurate data entry in computer systems
• Handle clerical tasks including filing, proofreading documents, and managing correspondence
• Support administrative functions like bookkeeping, invoicing, and basic office management duties to keep operations running smoothly

Skills

• Proven experience in front desk or receptionist roles with strong organizational skills
• Proficiency in multi-line phone systems and excellent phone etiquette
• Bilingual communication skills to serve diverse clients effectively
• Solid computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
• Previous office or clerical experience with familiarity in QuickBooks or similar accounting software preferred
• Exceptional customer service skills with a friendly demeanor and professional attitude
• Strong time management abilities to prioritize tasks efficiently and handle multiple responsibilities simultaneously

Join us to be the welcoming voice of our organization! Your enthusiasm, organizational talent, and dedication will help us deliver outstanding service while supporting our team’s success. This paid position offers an exciting opportunity to grow your administrative expertise in a dynamic environment.

Pay: $20.00 - $26.94 per hour

Benefits:

• Paid time off

Work Location: In person