Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist/Dispatcher to join our dynamic team. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and professional environment. You will efficiently manage multi-line phone systems, coordinate dispatching tasks, and support office operations with your strong organizational skills. Your positive attitude and excellent communication abilities will help foster a supportive atmosphere while maintaining smooth daily workflows. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced setting. Responsibilities
- Greet visitors warmly, verify appointments, and direct them appropriately to ensure a positive first impression
- Answer, screen, and route incoming calls using multi-line phone systems with professionalism and courtesy
- Manage appointment scheduling, calendar management, and coordinate dispatching activities for field staff or service teams
- Handle data entry tasks accurately using computer skills, including Microsoft Office, Jobber
- Maintain organized filing systems, process incoming correspondence, and proofread documents for accuracy
- Support office management by assisting with clerical duties such as photocopying, faxing, and maintaining office supplies
- Provide exceptional customer support by addressing inquiries promptly and professionally while demonstrating excellent phone etiquette
Skills
- Proven experience at a front desk or in office dispatching roles with strong organizational skills
- Proficiency in multi-line phone systems and computer literacy across Microsoft Office
- Excellent customer service skills combined with professional phone etiquette and clerical experience
- Ability to perform data entry accurately with typing skills; familiarity with bookkeeping software like QuickBooks is a plus
- Strong organizational skills with attention to detail; capable of managing multiple tasks efficiently under time constraints
- Personal assistant or calendar management experience is advantageous for supporting scheduling needs
Join our team to be the friendly face of our growing business! Your proactive approach and dedication will help create a welcoming environment while ensuring operational excellence. We value your contribution and are committed to providing a supportive workplace where your skills can thrive. Must be able to pass a drug test!
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person