Front Desk Receptionist/Host

Job Summary:
We are seeking a friendly and organized Front Desk Receptionist/Host to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations.

We are looking for true team players! Individuals who share a positive attitude, an ability to get along with others, enjoy a job well done and a love for children will be a perfect fit for the part-time position.

Responsibilities:

• Greet and welcome customers
• Serve our clients, students, managers and coaches both in person and over the telephone.
• Explain and promote our programs in person and over the telephone.
• Process payments and refunds.
• Explain all pertinent details and family rules when scheduling classes, events and parties.
• Serve as a liaison between parents, coaches and managers.
• Serve as a liaison between new families and hosts.
• Be spontaneous and vigilant in helping anywhere in the gym at any time.
• Help meet the needs of the families that attend TRICKS and continually add value to their experience.
• Uphold and honor the TRICKS Mission Statement.

Experience:

• Strong customer service skills
• Strong communication skills
• Patient, warm, friendly and detail-oriented personality
• Strong etiquette in person and over the telephone
• Ability to handle multiple tasks simultaneously
• Ability to work efficiently and effectively under pressure
• Proficient with computers
• Proficient in the handling of credit cards
• Some sales experience a plus
• Team Player

Looking for the following availability:

Monday 3:30pm-7:30pm
Friday 2:00pm-7:00pm
Saturday 8:30pm-1:00pm

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Work Location: In person