Front Desk Receptionist/Medical Assistant

Job Overview:
We are seeking a friendly and organized Front Desk Receptionist with non-clinical MA skills to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. The ideal candidate will have experience in a orthopedic office setting and possess strong organizational and communication skills.

Duties:
- Greet and welcome patients with a warm and friendly demeanor
- Answer incoming phone calls and direct them to the appropriate staff members
- Schedule appointments and maintain the office calendar
- File and maintain patient records in an organized manner
- Utilize computerized systems for data entry, appointment scheduling, and other administrative tasks
- Proofread documents and correspondence for accuracy
- Assist with order entry and inventory management
- Perform general office management duties, such as ordering supplies and maintaining cleanliness

Skills:
- Proficient in using phone systems to handle incoming calls
- Strong computer skills, including proficiency in Microsoft Office Suite
- Excellent proofreading skills with attention to detail
- Ability to transcribe information accurately
- Strong organizational skills with the ability to multitask effectively
- Excellent verbal and written communication skills

This is a full-time position offering competitive pay. If you are looking for an opportunity to contribute to a dynamic team while providing exceptional customer service, we encourage you to apply.

Qualifications

• Proven experience in medical administrative support and front desk operations
• Strong organizational and communication skills
• Proficiency in Microsoft Office and EHR systems (e.g., Epic, Meditech)
• Familiarity with medical terminology, HIPAA regulations, and CPT coding
• Excellent patient service skills and ability to handle multi-line phone systems
• Experience with medical records management and clerical tasks
• Must be bilingual in Spanish & English
• Knowledge of eClinicalWorks

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Work Location: In person