Front Desk Receptionist/Office Assistant

About Us

Lux Dermatology Hair and Skin Institute is a new luxury dermatology practice specializing in medical dermatology, hair loss treatment, cosmetic dermatology, and advanced skin care. Our goal is to provide exceptional care in a polished, welcoming, and highly professional environment.

Position Summary:

We are seeking a highly organized, professional, and personable Front Desk Receptionist + Administrative Assistant to support both patient-facing front desk operations and day-to-day administrative tasks. This role is ideal for someone who enjoys multitasking, creating excellent patient experiences, and helping maintain efficient office systems.

Responsibilities:

Front Desk Duties

• Welcome patients warmly and professionally
• Answer incoming calls and schedule appointments
• Verify insurance eligibility and update patient demographics
• Check patients in and out
• Collect co-pays, balances, and self-pay fees
• Assist patients with intake forms and portal questions
• Manage provider schedule flow and appointment confirmations

Administrative Duties

• Assist with daily office organization and administrative workflows
• Maintain spreadsheets, forms, and internal documents
• Support communication with vendors, labs, and outside offices
• Help manage office supplies and ordering
• Assist with scanning, uploading, and organizing records in EMR
• Support insurance paperwork and administrative follow-up
• Help maintain smooth daily office operations

Preferred Qualifications

• Prior medical office, front desk, or administrative experience preferred
• Experience with EMR systems ( experience preferred)
• Strong phone etiquette and communication skills
• Excellent attention to detail
• Comfortable multitasking in a fast-paced environment
• Professional appearance and demeanor

Ideal Candidate

We are looking for someone who is:

• Friendly and polished
• Highly dependable
• Organized and proactive
• Comfortable learning new systems
• Able to create an elevated patient experience

Growth Opportunity;

This role offers opportunity for expanded responsibilities as the practice grows.

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person