Front Desk Receptionist/Office Assistant

Overview
We are seeking a dynamic and friendly Front Desk Receptionist/Office Assistant to join our team! This vital role combines welcoming visitors, managing front desk operations, and supporting daily office functions with enthusiasm and professionalism. If you thrive in a fast-paced environment, possess excellent organizational skills, and enjoy providing outstanding customer service, this opportunity is perfect for you. You will be the first point of contact for clients, vendors, and staff, ensuring smooth communication and efficient office management. This paid position offers a chance to grow your administrative skills while contributing to a positive workplace atmosphere.

Responsibilities

• Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette
• Handle incoming correspondence, emails, and inquiries with accuracy and promptness
• Perform data entry tasks using Microsoft Office and Google Workspace applications to maintain accurate records
• Organize and file documents systematically to support office operations and compliance standards
• Assist with calendar management, scheduling appointments, meetings, and reminders for staff or clients
• Support office management tasks such as ordering supplies, maintaining inventory, and coordinating mail distribution
• Maintain a clean and organized front desk area to promote a professional environment
• Offer exceptional customer support by addressing inquiries efficiently and courteously
• Help with collecting copays and deductible. registering new patient check in process.
• Scheduling appointments and in office procedure.

Requirements

• Proven experience in office administration or clerical roles with strong organizational skills
• Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Gmail, Calendar)
• Prior experience with multi-line phone systems and phone etiquette is essential
• Bilingual abilities are highly desirable to serve diverse clients effectively
• Strong typing skills with attention to detail for data entry and proofreading tasks
• Familiarity with office management software such as QuickBooks for bookkeeping purposes is preferred
• Demonstrated ability to handle multiple tasks efficiently while maintaining professionalism under pressure
• Previous experience as a receptionist or medical/dental receptionist is advantageous but not required
• Personal assistant or calendar management experience will be considered a plus
• Excellent interpersonal skills with a friendly demeanor that fosters positive interactions with visitors and team members
• EMR experience required (ECW)

Join us in creating a welcoming environment where every visitor feels valued! This role offers an exciting opportunity to develop your administrative expertise while supporting a vibrant team dedicated to excellence. We are committed to providing a paid position that recognizes your contributions and helps you grow professionally.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person