Front Desk Receptionist/Patient Care/Treatment Coordinator

Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team in a dynamic dental clinic environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced setting.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Manage appointment scheduling and confirmations using Eaglesoft software.
• Perform insurance verification and handle patient inquiries regarding insurance coverage.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Assist with clerical duties such as filing, data entry, and managing correspondence.
• Coordinate with dental staff to ensure smooth operations within the clinic.
• Handle phone calls professionally, addressing patient needs or directing calls as necessary.
• Support office tasks to enhance workflow efficiency.

Requirements

• Previous experience as a medical receptionist or in a similar role is preferred.
• Familiarity with ICD-10 coding and dental office practices is a plus.
• Proficiency in using dental software such as Eaglesoft.
• Strong clerical skills with attention to detail and accuracy in data entry.
• Excellent communication and interpersonal skills to interact effectively with patients and staff.
• Ability to manage multiple tasks simultaneously while maintaining a high level of professionalism.
• A proactive approach to problem-solving and a commitment to providing outstanding patient care.

Join our team and contribute to creating a welcoming environment for our patients while ensuring efficient office operations.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance

Work Location: In person