Front Desk Representative

We are seeking a candidate for the front desk at our laundry. We are located in Jumeriah Village Circle (or JVC for short). Please find the details below for the roles and responsibilities we are looking for:

• Greet and welcome visitors with a warm and professional demeanor, ensuring a positive first impression of the organization.
• Maintain the front desk area, ensuring it is organized, and clean.
• Handle visitor inquiries and provide accurate information about services to enhance customer experience.
• Coordinate with the launderers and driver to facilitate communication and assist in smooth operations within the organization.
• Utilize ERP software to track customer orders and payment records of the customers and support administrative tasks such as data entry, filing, and document preparation.
• Resolve customer complaints and concerns with professionalism, taking necessary action to ensure satisfaction and uphold company standards.
• Process incoming and outgoing laundry orders and other organization related orders, ensuring timely delivery and accurate record-keeping.