Front Desk/ Secretary

Overview
We are seeking a professional and organized bilingual (English & Spanish) Front Desk Secretary to join our office team. This role is vital in ensuring smooth daily operations, providing excellent customer service, and maintaining efficient administrative workflows. The ideal candidate will possess strong office management skills, be bilingual, and demonstrate proficiency with various computer applications including Microsoft Office and Google Workspace. Previous clerical, administrative, or receptionist experience in medical settings is highly desirable. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are valued.

Duties

• Manage multi-line phone systems with professionalism and courtesy, adhering to proper phone etiquette
• Greet visitors and clients promptly, providing exceptional customer service at the front desk
• Schedule appointments and manage calendar bookings using office management software
• Perform data entry, filing, and document proofreading to ensure accuracy and organization
• Handle correspondence via email and phone, supporting customer support and client communication needs
• Ensure the office environment remains organized, professional, and welcoming at all times

Experience

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Experience with multi-line phone systems and calendar management software is essential
• Bilingual skills are mandatory to serve diverse client needs effectively
• Excellent organizational skills with the ability to prioritize tasks efficiently
• Demonstrated customer service skills with a professional demeanor and strong phone etiquette

Pay: From $18.00 per hour

Work Location: In person