Front Desk Social Media & Event Associate

Job Overview
This is a fast-paced, customer-facing role that runs daily operations, events, and front desk flow. You will be on your feet, managing players, coordinating events, and keeping the facility running smoothly.

Responsibilities

• Develop and execute comprehensive social media strategies across platforms such as Facebook, Instagram, and TikTok to increase visibility and engagement (8-10x a week).
• Capture and create high-quality content including graphics, videos, photography, and written posts using tools like Adobe Photoshop, Adobe Illustrator, and Adobe Creative Suite.
• Manage social listening tools to monitor brand reputation, industry trends, and customer feedback for timely responses and insights.
• Plan, coordinate, and oversee live events, clinics, and community outreach activities that align with brand goals.
• Support event setup, breakdown, and on-the-ground logistics
• Promote memberships, events, leagues, and special programs
• Front desk support by greeting customers, completing check-in, assisting with memberships, day passes, and basic paddle sales.
• Provide strong customer service and support light operational tasks during shifts

Requirements

• Proven experience in social media marketing, content creation, and event planning with a strong portfolio demonstrating past work.
• Strong communication and people skills
• Available evenings and weekends (peak hours/events)
• Basic video editing skills (CapCut, Canva, etc.)
• Excellent proofreading skills with an eye for branding consistency across all content.
• Ability to manage multiple projects simultaneously while maintaining attention to detail in fast-paced environments.
• Exceptional relationship management skills to build partnerships with media outlets, influencers, and community stakeholders.

Performance-Based Bonuses

• Memberships driven from social/content
• High-performing or viral content
• Community engagement growth

Join us in creating vibrant digital narratives and unforgettable events that inspire action! This role is perfect for passionate pickleball players eager to make a positive impact through innovative digital marketing strategies and engaging community experiences.

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule

Application Question(s):

• Are you comfortable being on your feet, talking to customers nonstop, and managing multiple tasks at once?
• Have you ever created social media content for a business? If yes, what kind?
• Have you helped run or organize events before? Describe your role.
• How long have you been playing pickleball, and how often do you play?
• What paddle do you currently use and why did you choose it?

Work Location: In person