Front Desk Staff

Job Summary
We are seeking an energetic and detail-oriented staff member to serve as the welcoming face of our organization.

In this vital role, you will manage daily front desk operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure a productive and professional environment for visitors, clients, and team members alike. This position offers an opportunity to develop a broad skill set in client support and customer care while contributing to a dynamic workplace.

Responsibilities

• Greet clients warmly, ensuring a positive first impression
• Manage appointment scheduling and calendar coordination using digital tools like Google Workspace or Microsoft Office
• Handle data entry, filing, and document proofreading with accuracy and attention to detail
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Meeting or calling clients and gathering data to assist with building an adventure for the client.
• Maintain organized records of client meetings, correspondence, and administrative files
• Provide customer support by addressing inquiries courteously and resolving issues promptly
• Assist with clerical duties including data entry, document filing, and maintaining office cleanliness

Experience

• Prior office or administrative experience is helpful but not required.
• Some proficiency with computer literacy.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Excellent phone etiquette and customer service skills with bilingual capabilities as a plus
• Familiarity with calendar management, and time management techniques
• Previous experience in a customer-facing role that required professionalism, patience, and problem-solving abilities

Join us to be part of a vibrant team where your organizational talents will shine! We value proactive individuals who thrive on delivering excellent service while supporting daily office operations. This is more than just a position — it’s your chance to grow expertise in an uplifting and welcoming environment.

Job Types: Full-time, Part-time, Contract

Pay: $55,000.00 - $80,000.00 per year

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Burlington, KY 41005