Front Desk Staff

Overview

These employees are the face of the club! They are who members and guests see first, so it’s their job to set the tone for the rest of the members’ club experience by being friendly and welcoming. Club Staff personnel who are interested and skilled in working with children, also provide babysitting in our Kids Klub. This is a part time position with the opportunity to earn commissions on top of the hourly pay.

Duties

• Greet visitors, clients, and staff warmly, providing exceptional customer service and support
• Manage multi-line phone systems to handle inquiries efficiently and professionally
• Answer, screen, and direct incoming calls with proper phone etiquette
• Maintain organized front desk area, including filing, data entry, and document proofreading
• Assist with administrative duties including data entry, record keeping, and supporting personal assistant functions when needed

Skills

• Proven experience in front desk operations or office management roles
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent organizational skills with the ability to multitask effectively in a busy environment
• Bilingual abilities are highly desirable to serve diverse client needs
• Exceptional phone etiquette and customer support skills to create positive interactions
• Familiarity with clerical tasks such as filing, proofreading, and data entry
• Knowledge of QuickBooks for bookkeeping and basic office accounting functions
• Ability to manage time efficiently while handling multiple responsibilities simultaneously

Join our team to be an integral part of a vibrant workplace where your organizational talents and customer service skills will shine!

Pay: From $17.13 per hour

Work Location: In person