Front Desk Staff/ Dental Assistant

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a smooth experience. This role requires strong clerical skills, time management abilities, and a commitment to maintaining a welcoming atmosphere.

Responsibilities

• Greet guests warmly upon arrival.
• Manage appointments, including modifications and cancellations, using computerized systems.
• Handle patient inquiries and complaints promptly and professionally, ensuring satisfaction.
• Insurance claim filing.
• Perform clerical duties such as proofreading documents, managing office supplies, and maintaining an organized front desk area.
• Assist in office management tasks as needed to support overall operations.

Experience

• Previous experience in a customer support role or as a medical receptionist is preferred.
• Dental Assisting Training or equivalent is preferred.
• Strong clerical skills with attention to detail for accurate record-keeping.
• Proficiency in using computer systems for scheduling and office management tasks.
• Excellent time management skills to handle multiple tasks efficiently in a fast-paced environment.
• Bilingual candidates are highly encouraged to apply, as this will enhance communication with diverse guests.

Join our team as a Front Desk Agent where your skills will contribute to creating memorable experiences for our guests!

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person