Front Desk Team Member- Dental Office/Dental Insurance Experience Required

Experienced Dental Front Desk / Patient Coordinator (Dentrix Required)

About Us: We are a busy, growing, family owned, patient-centered dental practice located in Western Suffolk County. Our team is dedicated to providing top-quality dental care in a warm, welcoming environment. We are currently looking for an organized, friendly, and experienced Front Desk Team Member who can work well with our current team!

The Role: As one of our front desk team members, you will help keep our front office running smoothly. From managing the schedule to verifying insurance and presenting treatment plans, you will play a vital role in both patient satisfaction and the success of the practice.

Key Responsibilities

• Greet patients warmly, check them in/out, and update their records.
• Manage the daily schedule efficiently to maximize production and minimize downtime.
• Verify patient insurance benefits, calculate co-pays, and accurately enter data into Dentrix.
• Present treatment plans to patients and answer questions regarding their financial options.
• Answer multi-line phones, schedule appointments, and manage patient recall.
• Process payments and follow up on outstanding claims/balances.

Required Qualifications

• Experience: Minimum of [1-2] years of front desk experience in a dental office (strictly required).
• Software: Proven, hands-on experience using Dentrix dental software. You should be comfortable navigating the schedule, ledger, and patient charts.
• Knowledge: Strong understanding of dental terminology, procedures, and dental insurance (we are a PPO office).
• Skills: Excellent communication, exceptional customer service, and the ability to multitask in a fast-paced environment.

We offer a pension and benefits after a probationary period, so we are happy to discuss these!

Pay: $25.00 - $30.00 per hour

Work Location: In person