Front Desk/ Treatment Coordinator

Overview
LUX Dental is a new modern PPO and Medicare dental office seeking an experienced Front Desk / Treatment Coordinator to join our growing team.

We are looking for someone professional, organized, personable, and experienced in dental insurance and patient communication. This position is ideal for someone who enjoys creating a welcoming patient experience while keeping the schedule and front office running efficiently.

Requirements:

• Minimum 2 years dental front desk experience
• Bilingual required (English/Spanish)
• Experience with PPO and Medicare dental insurance verification(Weave)
• Experience with treatment planning
• Knowledge of Open Dental software required
• Strong customer service and communication skills
• Must be dependable and able to work Saturdays
• Team player mentality is a MUST

Responsibilities:

• Check patients in and out
• Verify PPO and Medicare dental insurance benefits(Weave & Portals)
• Present treatment plans and discuss financial arrangements
• Schedule and confirm appointments
• Answer phones professionally
• Maintain accurate patient documentation
• Help create a warm, organized, luxury patient experience

Ideal Candidate:
We are looking for someone who is professional, positive, detail-oriented, and thrives in a team environment. The right person will be proactive, organized, reliable, and able to communicate confidently with patients regarding treatment and insurance benefits.

This is a full-time opportunity to grow with a brand-new office from the beginning.
Competitive pay based on experience.

Responsibilities

• Greet patients warmly upon arrival, creating a friendly and professional first impression
• Manage multi-line phone systems efficiently, directing calls and providing information with excellent phone etiquette
• Schedule, confirm, and reschedule appointments using office management software Weave, and Google Workspace tools
• Maintain accurate patient records through data entry, filing, and updating electronic health records
• Assist with patient inquiries by providing clear information about treatments, insurance, and billing processes
• Coordinate treatment plans by communicating effectively with patients and clinical staff to ensure seamless care delivery
• Enter into Open Dental Insurance Checks & File claims Through Claim Connect

Qualifications

• Proven experience in front desk or office management roles within a dental setting
• Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry applications
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
• Bilingual abilities are required to serve a diverse patient population effectively
• Demonstrated customer service excellence with professional phone etiquette and interpersonal skills
• Clerical experience involving appointment scheduling, filing, and administrative support
• Ability to manage time effectively while handling multiple priorities simultaneously

This paid position offers an exciting opportunity to be an integral part of a vibrant Dental team dedicated to providing outstanding patient care. We value energetic individuals who thrive in busy environments and are eager to contribute their organizational talents. Join us to make a meaningful difference every day!

Pay: $20.00 - $25.00 per hour

Application Question(s):

• Can you work Saturdays?

Experience:

• Dental receptionist: 2 years (Required)
• Open Dental: 1 year (Required)
• Insurance verification: 1 year (Required)
• Treatment Coordinator : 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person