Front Desk/Admin-HR

Company Overview
GEM Industries, Inc. is a dynamic and adaptable fabrication facility dedicated to delivering high-quality steel products tailored to customer needs. Established in 2004, we pride ourselves on exceptional customer service, skilled craftsmanship, and maintaining strong relationships on a personal level. As a woman-owned business, we prioritize integrity, flexibility, and excellence in every project.

Job Overview
We are seeking an energetic and detail-oriented Front Desk/Admin-HR professional to serve as the welcoming face of our office while managing essential administrative and human resources functions. This paid position offers an exciting opportunity to support daily office operations, coordinate communication, and assist with HR-related tasks in a fast-paced environment. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive attitude to ensure smooth office flow and outstanding customer service.

Responsibilities

• Greet visitors and clients warmly, providing exceptional customer service at all times
• Manage multi-line phone systems, screen calls, and direct inquiries efficiently
• Handle front desk duties including scheduling appointments, maintaining visitor logs, and managing incoming mail
• Perform data entry tasks using Microsoft Office tools with accuracy and attention to detail
• Assist with office management duties such as filing, photocopying, proofreading documents, and maintaining supplies
• Support HR functions including onboarding new employees, calendar management for interviews or meetings, and maintaining personnel records
• Provide clerical support such as typing correspondence, updating databases, and ensuring proper organization of files
• Providing direct support to the President with general administrative needs

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) applications
• Strong organizational skills with the ability to multitask effectively in a busy environment
• Excellent phone etiquette with experience handling multi-line phone systems
• Previous office experience or administrative experience in the construction industry is essential; familiarity with clerical tasks like filing and proofreading is a plus
• Knowledge of QuickBooks for basic bookkeeping tasks is advantageous
• Exceptional customer service skills with a friendly demeanor and professional appearance
• Ability to manage time efficiently while prioritizing urgent tasks

Join our team where your organizational talents and positive energy will help us maintain our reputation for quality service! This role offers the chance to grow professionally while contributing to an organization that values its employees as its greatest asset.

Pay: $16.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person