Front Desk/Medical Assistant

Our growing primary care practice is seeking an experienced Medical Front Desk Receptionist to join our team. The ideal candidate is professional, organized, and experienced in managing front office operations in a busy medical practice while providing excellent customer service to patients.

Responsibilities:

• Greet and check in patients in a courteous and professional manner
• Schedule and confirm patient appointments
• Perform insurance verification and eligibility checks
• Collect patient copays, deductibles, and outstanding balances
• Maintain accurate patient information in the EMR system
• Answer and direct phone calls
• Coordinate with clinical staff to ensure smooth patient flow
• Provide excellent customer service and patient support

Requirements:

• Previous front desk experience in a medical office (primary care preferred)
• Experience with insurance verification, copay collection, and deductibles
• Bilingual: English and Spanish required
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Professional attitude and strong attention to detail

Qualifications

• Minimum 2 years of experience working at the front desk in a medical office or healthcare setting
• Fluent in English and Spanish (required)
• Experience with medical scheduling and EMR systems
• Knowledge of insurance verification, copays, and patient registration
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Professional appearance and demeanor
• High school diploma or equivalent (Associate degree preferred)

Preferred Skills

• Experience with EMR systems such as eClinicalWorks, Athenahealth, Kareo, or similar
• Familiarity with medical terminology
• Experience handling referrals and prior authorizations

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Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Benefits:

• Free parking
• Health insurance
• Paid sick time
• Paid time off

Experience:

• Medical receptionist: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person