Front Desk/Medical Receptionist

Position: Front Desk / Medical Receptionist

Location: Stone Oak San Antonio

Employment Type: Full-time

Overview

We are seeking an experienced Front Desk professional to join our medical office. The ideal candidate is patient-focused, highly organized, and has solid experience working with medical insurance. This role is essential to ensuring smooth daily operations and a positive patient experience.

Key Responsibilities

• Greet and check in patients in a professional and courteous manner
• Verify patient demographics and insurance eligibility
• Handle insurance authorizations, referrals, and basic billing inquiries
• Collect copays, deductibles, and outstanding balances
• Schedule appointments and manage phone calls
• Maintain accurate patient records in the EMR system
• Coordinate with clinical staff to ensure efficient patient flow

Required Qualifications

• Previous experience in a medical office front desk role
• Strong knowledge of medical insurance (commercial plans, Medicare, Medicaid)
• Experience with insurance verification and prior authorizations
• Proficiency with EMR/EHR systems
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills

Preferred Qualifications

• Bilingual (Spanish a plus, if applicable)
• Experience with Psychiatry clinic

What We Offer

• Competitive pay based on experience
• Supportive and professional work environment
• Opportunities for growth and long-term employment

How to Apply

Please submit your resume to info@mhassociatessa.com or here on Indeed

Pay: $16.00 - $18.00 per hour

Work Location: In person