Front Desk/Night Auditor/Second Shift -

We’re looking for a Front Desk Agent who can work as a Night Auditor and also Second Shift and have flexibility to work various shifts to assist guests with their overnight and over all stay requests and balance accounts from the shift before. This positions' responsibilities include checking in guests, handling their requests and taking reservations. The position also reconciles all accounts. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

Skills

• Proven experience as a Night Auditor, Front Desk Agent or in a similar role, preferably in the hospitality industry
• Experience with accounting and facilities management software
• Excellent math skills
• An eye for detail
• Good problem-solving skills
• Strong customer service skills
• The ability to multitask
• Strong written and verbal communication skills
• Availability to work overnight

Job Type:

• Schedule:
• 10 hour shift
• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Job Type: Full-time

Pay: $15.00 - $15.01 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person