Front Desk/Park Attendant

Front Desk Receptionist / Pet Care CoordinatorJob Overview

We are looking for a friendly, organized, and dependable Front Desk Receptionist / Pet Care Coordinator to join our team. This position plays a key role in creating a welcoming and professional experience for both our clients and their pets while ensuring smooth day-to-day front desk operations.

The ideal candidate is a strong communicator who thrives in a fast-paced environment, enjoys working with people and dogs, and is comfortable multitasking between customer service, scheduling, and light pet care support.

Responsibilities

• Greet clients and their pets warmly while providing excellent customer service and support.
• Answer incoming phone calls, emails, and text inquiries professionally and efficiently.
• Schedule daycare, boarding, grooming, and evaluation appointments using company software systems.
• Check pets in and out while reviewing reservations, feeding instructions, medications, and service notes.
• Maintain accurate client and pet records through data entry and reservation management systems.
• Assist with clerical and administrative tasks including filing, organizing documents, and managing office supplies.
• Support daily front desk operations to ensure a clean, organized, and welcoming environment.
• Monitor dogs in designated play areas when needed and communicate any concerns to management or pet care staff.
• Work collaboratively with daycare, boarding, and grooming teams to ensure smooth guest experiences.
• Prioritize tasks effectively in a fast-paced environment while maintaining attention to detail and professionalism.

Qualifications & Experience

• Previous experience in customer service, reception, hospitality, veterinary, boarding, grooming, or pet care environments preferred.
• Comfortable working around dogs of all sizes and breeds.
• Strong verbal and written communication skills.
• Experience using computer systems, scheduling software, and data entry platforms.
• Familiarity with Google Workspace (Gmail, Docs, Sheets, Calendar) preferred.
• Ability to multitask, stay organized, and maintain professionalism during busy periods.
• Reliable, punctual, and team-oriented mindset.
• Weekend and holiday availability may be required.

Schedule

• Part-Time or full time.
• 5 -hour or 8-hour shifts available
• Morning and evening shifts
• Weekend availability required as needed

Why Join Us?

• Work in a fun, fast-paced environment surrounded by dogs
• Be part of a team passionate about pet care and customer service
• Opportunities for growth within the company
• Employee discounts on services and products

If you are passionate about animals, enjoy working with people, and want to be part of a positive team environment, we would love to hear from you!

Pay: $17.00 - $18.00 per hour

Benefits:

• Flexible schedule

Experience:

• Dog Daycare: 1 year (Required)
• Front Desk /Reception: 1 year (Required)

Work Location: In person