Front of House Assistant/Receptionist

Bring resume to store to apply. In store applications prioritized. Please ask for Bradlee.

Job Summary
We are seeking a dedicated and enthusiastic Front of House Assistant/Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is crucial in maintaining the smooth operation of our front-of-house activities, enhancing the overall guest experience.

Responsibilities

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Verify IDs and waivers for customers
• Assist with shopping and manage waitlist efficiently.
• Provide information about jewelry items, wait times, and effectively communicate with customers.
• Answer phone calls as they come in and provide clear and concise responses.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Maintain cleanliness and organization of the front-of-house area, including waiting areas and restrooms.

Qualifications

• Previous experience in customer service or hospitality is preferred but not required.
• Strong communication skills with an emphasis on friendliness and approachability.
• Ability to multitask effectively in a fast-paced environment.
• Attention to detail and commitment to maintaining high standards of cleanliness and organization.
• A team player who demonstrates a positive attitude and willingness to assist others.
• Understanding of the Piercing Industry is a plus, but not required.

Join us in creating memorable experiences for our guests as a Front of House Assistant!

Hiring event April 7th at 8th 11am-2pm or stop by when we are open to drop off resume. In store resumes to prioritized.

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• Employee discount

Work Location: In person