Front of House Support -Red Lodge Pizza Co.

Learn More about the Restaurant

Front of House Support

Reports to: Assistant General Manager

Company Mission: Our purpose is to bring people together - creating great experiences, enriching the lives of our guests and staff, and making our community a more wonderful place. Through genuine relationships and quality food made with real ingredients, we strive to make a lasting difference.

Job Summary:
Step into the heart of the action at Red Lodge Pizza Co., the perfect spot for a first job where you can earn great tips and learn the ropes of the restaurant world! You’ll be the ultimate teammate, keeping the dining room sharp and helping our crew deliver the legendary pizza and service our community loves.

Essential Job Duties
include the following: other duties may be assigned.

Operational Support:

• Support front-of-house staff by proactively clearing used items from tables and refilling
  beverages during busy periods to maintain high service standards
• Transport dirty dishes/trash to the dish area
• Maintain organization of plates and silverware.
  restock service stations and supplies throughout the shift, including rolling up
  silverware.
• Support the Counter/Host team by ensuring To-Go orders are moved quickly
  from the kitchen, allowing staff to remain focused on guest service
• Alerts servers or the counter team when guests require additional assistance or when specific tables need immediate attention to maintain seamless service
• Maintains clear and concise communication with both front-of-house and back-of-house staff to ensure to-go orders and service supplies are handled efficiently

Dining Area Organization and Maintenance:

• Clear, sanitize, and ready tables promptly after guests depart; pre-bus tables during service to maintain a clean environment.
• Maintain the cleanliness of dining areas, including tables, booths, chairs, and floors,
  and trash receptacles.

Skills and Qualifications

Hospitality Mindset

• Character: Engaging, friendly, and honest; demonstrates a consistently positive and dependable attitude.
• Communication: Strong verbal skills for effective team coordination.
• Reliability: Punctual with the flexibility to work shifts, including weekends and holidays.

Experience/Education:

• High School diploma or equivalent/still in school

Physical requirements: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Physical Demands: While performing the duties of this job, the employee is regularly required to walk, sit, use hands to handle or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk; and hear. The employee must lift and move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

• Work Environment: This role primarily operates in a fast-paced dining room and guest service area. The environment involves frequent movement through high-traffic areas and regular exposure to noise, varying temperatures, and cleaning chemicals. Staff must maintain awareness of their surroundings to navigate potentially slippery floors and crowded spaces safely.

• Due to the nature of the hospitality industry, this role requires the flexibility to work evenings, weekends, and holidays, as well as early and late shifts.