Front of the House Team

Job Overview
Join our vibrant Front of the House team and become the welcoming face of our establishment! As a key contributor to our guest experience, you will create memorable moments through exceptional service, efficient operations, and a positive atmosphere. This role offers an exciting opportunity to combine your passion for hospitality with your skills in food service, guest relations, and team collaboration. We are looking for an individual with a great attitude, fast learner, open to taking calls and orders via phone, learning to become proficient with the POS system, prep dining room and must be over 21.

Responsibilities

• Greet guests warmly and provide attentive, personalized service from arrival to departure
• Operate POS system for order entry, payments, and cash handling with accuracy
• Upsell menu items and specials to enhance guest satisfaction and increase sales opportunities
• Assist with food handling, bussing tables, and supporting kitchen staff when needed to ensure timely service
• Maintain cleanliness and sanitation standards in accordance with food safety regulations
• Handle guest inquiries, resolve concerns promptly, and foster positive guest relations to encourage repeat visits

Experience

• Previous experience in food service or restaurant environments is preferred but if teachable that's better
• Strong customer service skills with a focus on guest satisfaction and relationship building
• Limited Knowledge of food safety protocols and sanitation practices within the food industry
• Ability to manage time effectively during busy service hours while maintaining attention to detail
• Experience in serving, bussing, or host/hostess roles demonstrating excellent communication skills is preferred
• Basic math skills for cash handling and cashiering responsibilities; culinary or kitchen experience is advantageous

HOURLY RATE PLUS TIPS!!!!!!!!! If you like to learn and love great music and want to be the first person the customer comes in contact with- the sky is the limit (esp with TIPS)!!!!! Expectations: be teachable, come ready to sell some BBQ, be on time, appearance must be professional with our famous t-shirts, great energy and vibes, and most important come just the team! Comin in HOT!!!! Also, opportunities to move up within the team.

Pay: $12.00 - $25.00 per hour

Work Location: In person