About Us:
Paraclete Counseling Center is a private mental health practice serving individuals, couples, and families in a compassionate, professional setting. We’re seeking a friendly and organized Front Office Administrative Assistant to join our team and support the daily operations of our practice.
Position Summary
We are seeking a highly organized and friendly administrative professional to manage the daily front office operations, support clinical staff, and help maintain our online presence. This is a part-time, on-site position (15 hours per week), with preferred workdays being Monday, Tuesday, and Thursday.
Responsibilities:
- Greet and check in/check out clients in a warm, professional manner
- Collect and post payments accurately
- Verify insurance benefits and update client billing records
- Manage scheduling, billing and client communication using our electronic health record (EHR) system
- Provide administrative support to the Director and clinical staff
- Create and schedule social media posts (Instagram & Facebook) using Canva
- Answer phones, return voicemails, and communicate clearly and kindly with clients
- Maintain and update our Squarespace website (blog posts, content edits)
- Design and schedule social media content (Instagram & Facebook) using Canva
Qualifications:
- Minimum 1 year of prior office or administrative experience required
- Strong phone etiquette and professional communication skills
- Excellent organizational skills with the ability to multitask and prioritize
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Proficiency with Google Workspace
- Experience with Canva and social media content creation
- Experience managing website content (Squarespace preferred)
- Background in a medical or healthcare setting is a plus
- High school diploma or equivalent
Benefits:
- Supportive, team-oriented work environment
- Flexible daytime schedule
- Training provided for EMR system
- Opportunity to contribute to a mission-driven practice
How to Apply:
If you’re detail-oriented, tech-savvy, and passionate about making a difference in a counseling practice, we’d love to hear from you! Submit your resume and a brief cover letter highlighting your relevant experience and availability. We look forward to meeting you!
Job Type: Part-time
Pay: From $17.00 per hour
Ability to Commute:
- Suwanee, GA 30024 (Required)
Work Location: In person