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Front Office Administrative Assistant (Part-Time)

About Us:
Paraclete Counseling Center is a private mental health practice serving individuals, couples, and families in a compassionate, professional setting. We’re seeking a friendly and organized Front Office Administrative Assistant to join our team and support the daily operations of our practice.

Position Summary

We are seeking a highly organized and friendly administrative professional to manage the daily front office operations, support clinical staff, and help maintain our online presence. This is a part-time, on-site position (15 hours per week), with preferred workdays being Monday, Tuesday, and Thursday.

Responsibilities:

  • Greet and check in/check out clients in a warm, professional manner
  • Collect and post payments accurately
  • Verify insurance benefits and update client billing records
  • Manage scheduling, billing and client communication using our electronic health record (EHR) system
  • Provide administrative support to the Director and clinical staff
  • Create and schedule social media posts (Instagram & Facebook) using Canva
  • Answer phones, return voicemails, and communicate clearly and kindly with clients
  • Maintain and update our Squarespace website (blog posts, content edits)
  • Design and schedule social media content (Instagram & Facebook) using Canva

Qualifications:

  • Minimum 1 year of prior office or administrative experience required
  • Strong phone etiquette and professional communication skills
  • Excellent organizational skills with the ability to multitask and prioritize
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Proficiency with Google Workspace
  • Experience with Canva and social media content creation
  • Experience managing website content (Squarespace preferred)
  • Background in a medical or healthcare setting is a plus
  • High school diploma or equivalent

Benefits:

  • Supportive, team-oriented work environment
  • Flexible daytime schedule
  • Training provided for EMR system
  • Opportunity to contribute to a mission-driven practice

How to Apply:
If you’re detail-oriented, tech-savvy, and passionate about making a difference in a counseling practice, we’d love to hear from you! Submit your resume and a brief cover letter highlighting your relevant experience and availability. We look forward to meeting you!

Job Type: Part-time

Pay: From $17.00 per hour

Ability to Commute:

  • Suwanee, GA 30024 (Required)

Work Location: In person

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