Front Office Assistant

Job Overview
We are seeking a dedicated and organized Front Office Assistant that is passionate about animal care to join our team. This role is essential in providing exceptional administrative support within our veterinary clinic. The ideal candidate will possess strong communication skills and a keen attention to detail, ensuring smooth operations at the front desk. Responsibilities include managing patient/client interactions, scheduling appointments and answering a high influx of phone calls. The Front Office Assistant is responsible for the majority of the communication throughout the clinic and serves as a liaison between doctors and clinical staff.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service.
• Manage phone systems to handle incoming calls, schedule appointments, and address inquiries.
• Handling emails and doctor requests
• Review and maintain accurate documentation for patient records.
• Collaborate with technicians and doctors to ensure patient flow and communication
• Familiar with veterinary computer system such as E-Vet
• Able to answer questions and information requests from clients by phone and email
• Answering phone promptly and in a friendly and professional manner

Experience

• Previous experience in the veterinary field is required

We invite qualified candidates who are eager to contribute to our team and provide outstanding service to apply

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person