Front Office Assistant

Position Title: Office Assistant

Monday-Friday & Weekends
Position will require you to support the front and back end of Stepping Stones to Success Counseling.

Job responsibilities and requirements include:

-Scheduling client calls

-Manage intake calls

-Referral entries

-Client support

-Billing support

-Office staff support

-Must be punctual

-Light office cleaning

Qualifications and skills:

-High School diploma with 2 years of office related experience

-Align with STEPPING STONES TO SUCCESS COUNSELING mission, vision, and values.
-Must be punctual in reporting to work.
- Be organized and detail oriented.
-Be able to work independently on tasks assigned.
- Have strong written and verbal communication skills and strong interpersonal skills.

Additional responsibilities (as needed):
-Check insurance benefits for new and established clients.
-Send and rectify claims if needed.
-Manage intake paperwork collection and ensure EHR files are accurate.
-Assume the responsibility of maintenance of office equipment.
-Attend mandatory staff meetings and training as directed by the company.
-Receive and create payroll invoices if necessary.
-Monitoring accuracy of insurance, EAP and private pay reimbursement,
- Credential onboarding staff with major insurance panels and EAP’s with owner’s
assistance and approval if needed.
-Other duties as they are assigned.

About STEPPING STONES TO SUCCESS COUNSELING:

Here at STEPPING STONES TO SUCCESS COUNSELING, we believe in creating the best atmosphere for our clients and employees and giving back to our community.

Our Mission: is to help members of our communities reconnect with the things that are truly important and thrive, both in their own lives and in their relationships. We strive to make wellness a down to earth practice schedule.

Our Vision: is to eliminate mental health stigma by creating awareness of, appreciation for, and acceptance of mental health self-care. We are a fun, dynamic, and collaborative team who values working collaboratively and helping improve the health and wellness of our communities.

Our Values: STEPPING STONES TO SUCCESS COUNSELING lives by values that guide who we are as a team and how we present to our communities. We hire staff who bring these values to life. Creating strong relationships: Building strong, meaningful relationships is a basic need for all of us. We value building relationships within our community and helping our clients do the same.

It’s also a hallmark of our Stepping Stones to Success Counseling to promote strong, lasting bonds within our team and to work collaboratively both in the office and out in the community. Serving the community: Part of our mission is to contribute to promoting wellness within the community through community involvement, speaking engagements, and financial contributions. It is our goal to reach more people and provide psycho-educational services to students, teachers administration, and Stepping Stones to Success Counseling through regular outreach in the community.

Invest in Quality: We’re committed to providing the best atmosphere for our clients and our team. Our commitment is seen in our beautiful workspace for our employees and a comforting space for our clients and in offering the extra touches like coffee + tea stations, calm music, a collaborative environment for our team, and wrap around services for our clients.

We promote hiring employees of varying backgrounds, beliefs, and specialties to better serve the diverse and unique experience of our clients. It’s also important that our office promotes a foundation of diversity, equity, and inclusivity in its culture and practice.

Job Types: Full-time, Part-time

Pay: $9.00 - $11.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Application Question(s):

• Are you available to work evenings and weekends?
• Do you currently have experience with coding or billing?

Education:

• High school or equivalent (Required)

Experience:

• Administrative Assistance: 2 years (Preferred)

Work Location: In person