Front Office Assistant for busy Substance Use Outpatient Clinic

Job Summary:

We are seeking a highly professional, organized and detail-oriented Front Office Assistant to join our team. The Front Office Assistant will provide Team front desk support and assist with various office tasks. The ideal candidate will have experience in a medical office setting and possess strong communication skills. You must be able to work 7am-3:30pm, Monday through Friday, with alternating Saturdays (6am-9am). You must be dependable and on-time.

Duties:

- Greet and assist patients, visitors, and staff in a professional and friendly manner

- Answer phone calls, schedule appointments, and manage the front desk

- Maintain patient records and ensure accuracy and confidentiality in compliance with HIPAA regulations

- Assist with medical administrative support tasks such as filing, data entry, and scanning documents

- Coordinate patient referrals to other healthcare providers as necessary

- Manage office supplies inventory and place orders when needed

- Assist with insurance verification and billing processes

- Provide general administrative support to the office staff

Requirements:

- High school diploma or equivalent required; additional education or certification in medical administration is a plus

- Previous experience as a medical l receptionist is highly preferred

- Proficient in using phone systems and other office equipment

- Knowledge of HIPAA regulations and ability to maintain patient confidentiality

- Excellent communication skills, both verbal and written

-Great customer service skills

- Strong organizational skills with the ability to multitask and prioritize tasks effectively

We offer competitive pay based on experience.

If you are a motivated individual with a passion for providing exceptional administrative support in a medical clinic environment, we encourage you to apply for the Office Assistant position. Please submit your resume detailing your relevant experience.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Pet insurance
• Retirement plan
• Vision insurance

Medical Specialty:

• Addiction Medicine

Schedule:

• Day shift
• Monday to Friday
• Rotating weekends

People with a criminal record are encouraged to apply

Work Location: In person