Front Office Assistant/Receptionist

***In order to apply for this position, please email your cover letter and resume to office@orendotn.com***

We are the only specialty endodontic office in Oak Ridge. Our aim is not only to provide much needed endodontic care to the local community and beyond, but also to set the standard in patient care and inter-disciplinary communication. We strive to live by our mission: “to make every patient’s experience seamless, comfortable, and filled with kindness as we deliver the highest standard of care with integrity, mastery, and empathy.”

We are looking for a receptionist who can help bring this vision to life. Someone with energy, enthusiasm, and optimism. Someone who is a strong communicator with a kind, professional demeanor. We opened last July and are looking to expand our front office team. We need someone who is ready to grow with us, and ready to adapt as we grow.

Your main duties will be to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Receptionist duties and responsibilities include scheduling meetings and appointments, greeting visitors and providing general administrative support to our employees. A successful receptionist should have experience with a variety of office software (word processors and e-mail tools) and be able to accurately handle administrative duties. Ultimately, the receptionist should be able to ensure that the patients' care is coordinated in a kind and effective manner, and that the patients' and referring doctors' needs are being met to the highest level possible.

Responsibilities

• Schedule meetings and appointments
• Answer phones and provide exceptional customer services to patients
• Coordinate and maintain exceptional relationships with referring practices
• Monitor and respond to incoming emails, faxes, text messages, and voicemails
• Obtain pertinent appointment information from patients and referring offices
• Provide general support to visitors

Skills

• A positive attitude
• Exceptional communication and inter-personal skills
• A demeanor that is kind and caring
• Proficiency in MS Office (MS Word and MS Outlook, in particular)
• Hands on experience with office machines (e.g. fax machines and printers)
• Familiarity with email scheduling tools
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements
• Additional qualification as an Administrative assistant or Receptionist will be a plus

Job Type: Full-time

***In order to apply for this position, please email your cover letter and resume to office@orendotn.com***

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person