Front Office Associate

Dream Palace Hotel (Empire Hotel Management) is hiring a Front Office Associate with minimum 1 year of hotel front office experience.

Candidates with Hotelogix PMS experience will be given priority.

Requirements (Strict Criteria):

Minimum 1 year Front Office experience

• Hotelogix PMS knowledge preferred
• Must be willing to work night shift
• Strong communication and guest handling skills
• Good knowledge of check-in, check-out, billing, and OTA reservations
• Presentable and able to work independently during night operations

Key Responsibilities:

Handle night shift front desk operations

• Manage guest check-in, check-out, and billing
• Process OTA, walk-in, and corporate reservations
• Prepare daily reports and assist night audit tasks
• Coordinate with housekeeping for room status updates
• Ensure smooth guest service and handle guest issues promptly

Job Types: Full-time, Permanent

Pay: From AED1,300.00 per month