Front office coordinator-Residential Construction

Position Overview

The Front Desk Coordinator serves as the central communication hub for our residential construction office. This role ensures a professional, organized, and efficient front office environment while providing administrative and project support to construction teams, subcontractors, vendors, and clients. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment with multiple moving parts.

Key Responsibilities

Reception & Client Interaction

• Welcome homeowners, subcontractors and vendors as they arrive onsite.
• Answer and route calls related to project status, scheduling, deliveries, or warranty inquiries.
• Open all mail upon delivery and distribute in a timely manner.

Administrative & Project Support

• Assist with preparation and organization of project documentation, including permits, plans and job files.
• Maintain digital and physical filing systems for project records, proposals and pertinent documents.
• Support the scheduling of site visits, inspections, client meetings, and contractor appointments.
• Track incoming documents for material delivery tickets to facility

Operations & Office Coordination

• Manage front office supplies and equipment check-in/out logs.
• Coordinate pick-ups and deliveries with suppliers and courier services.

Communication & Team Collaboration

• Maintain accurate contact lists for employees, subcontractors and vendors.
• Relay urgent information to field supervisors or project managers in a timely manner.
• Handle sensitive project information with confidentiality and professionalism.

Qualifications

• High school diploma or equivalent; additional administrative or construction-related coursework a plus.
• Previous experience in construction, property management, or a similar fast-paced office environment preferred.
• Strong communication and customer service skills, especially with homeowners and subcontractors.
• Proficiency with Microsoft Office and (preferred) construction software such as BuilderTrend.
• Ability to multitask, prioritize and stay organized with competing deadlines.
• Strong attention to detail with the ability to read or handle basic construction paperwork.

Preferred Skills

• Familiarity with residential construction terminology and processes.
• Experience handling permits or interacting with city/county building departments.
• Bilingual abilities (Spanish/English often beneficial in construction environments).

Working Conditions

• Office-based role with consistent interaction with field teams.
• Ability to sit, stand, lift plan sets, and move between office and outdoor areas as needed.
• Full-time, on-site position
• Standard business hours between 8am and 5pm daily; attendance is critical in this small office environment

Pay: $16.00 - $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person