Front Office Cum Tele caller Executive

About the Role

AMA Audit | Tax | Advisory is looking for a Front Office cum Telecaller Executive to join our team in Abu Dhabi. The ideal candidate will act as the first point of contact for clients and visitors, ensuring a professional front-office experience while efficiently managing telecalling and administrative tasks.

Key Responsibilities

• Manage front desk operations, including greeting visitors, managing appointments, and handling incoming and outgoing correspondence.
• Handle inbound and outbound calls professionally and maintain effective communication with clients.
• Assist and guide customers by addressing inquiries, resolving basic issues, and ensuring excellent client service.
• Maintain visitor and client records accurately and ensure timely follow-ups.
• Coordinate internal communication between departments and support meeting arrangements.
• Achieve telecalling and client engagement targets, contributing to lead generation and customer satisfaction.
• Uphold a professional and welcoming front-office environment that reflects the company’s values.

Requirements

• Previous experience in telecalling, front office, reception, or customer service roles (preferred).
• Strong communication and interpersonal skills with a client-focused approach.
• Proficient in MS Office and basic computer operations.
• Excellent customer handling, persuasion, and negotiation abilities.
• Target-driven, adaptable, and able to multitask efficiently.
• Nepal & Philip Nationality preferred.

Why Join Us

• Be part of a well-established and growing professional services firm in Abu Dhabi.
• Work in a collaborative and supportive environment with opportunities to learn and grow.
• Gain experience in a reputed Audit, Tax, and Advisory firm with 25+ years of industry expertise.

Job Type: Full-time

Pay: AED1,500.00 - AED2,000.00 per month